Right of withdrawal for consumers

(Consumer is any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity.)

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period is 14 days from the day,

- on which you or a third party other than the carrier designated by you took possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered as a single item;

- on which you or a third party other than the carrier designated by you took possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately;

- on which you or a third party other than the carrier designated by you took possession of the last partial shipment or the last piece, provided that you have ordered goods that are delivered in several partial shipments or pieces;

To exercise your right of withdrawal, you must inform us (myTuning24 GbR, Georg-Elser-Weg 10, 89520 Heidenheim, telephone number: +49 176 436 018 72, email address: Info@LightIsTransformation.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You can use the attached sample withdrawal form for this purpose, but this is not mandatory.

To meet the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of cancellation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.

We may refuse to refund goods that can and cannot be sent by parcel until we have received these goods back or until you have provided proof that you have returned these goods, whichever is earlier.

You must return or hand over the goods that can be sent by parcel and those that cannot be sent by parcel to us immediately and in any event no later than 14 days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods that can be sent by parcel before the expiry of the 14-day period.

You will bear the direct costs of returning goods that can be sent by parcel and those that cannot be sent by parcel.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check their quality, properties and functioning.

Reasons for exclusion or expiration

The right of cancellation does not apply to contracts

- for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

- for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded;

- for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;

- for the delivery of newspapers, magazines or illustrated magazines, with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts

- for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;

- for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery;

- for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.